Bulk SMS — frequently asked questions

A service that lets you send the same or a personalised message to many recipients at once, from a computer or phone, for updates or marketing.

You prepay SMS credits according to the price list — far lower than mobile carrier rates — and send messages from the web2sms.gr platform. The platform is free; you only pay for the credits you use.

One-to-one or bulk sending, scheduling, lists, Excel import, duplicate check, blacklist, delivery reports and automatic unsubscribe (GDPR opt-out).

Yes. Your message can say, for example, “Dear George”, with the name filled in automatically for each recipient from your list.

You need: a) a list of the numbers that will receive the message, b) the message text, and c) a sender name — usually your business name.

Yes. Set the date and time and the message goes out automatically, without you being at your computer.

From about €0.04 per SMS (160 characters) plus VAT, with the price dropping as the package gets larger. See the price list.

You prepay credits, which never expire. Each campaign automatically deducts the corresponding credits from your balance.

No. Send as many messages as you want, all at once or as often as you like.

One SMS holds 160 Latin characters (or Greek capitals without accents), or 70 characters with Greek lower-case or accents. Longer texts arrive as one message but are billed as 2, 3 or 4 SMS.

Yes. To fit more text in one SMS, write in capitals without accents or in Latin characters.

Yes. Keep as many lists as you like and add or remove numbers at any time.

No. Before every campaign the system checks, even across several lists, so the same message never goes to the same number twice.

With automatic unsubscribe the recipient goes onto a special list and from then on you cannot message them again, even by mistake.

Every campaign has a delivery report showing, number by number, which phones received the message and which did not (e.g. inactive or wrong numbers).

Messages are delivered in minimal time through direct connections with mobile carriers, with automatic rerouting if a carrier has trouble.

Yes. Sending marketing SMS and storing mobile numbers is lawful when your customers have consented to you collecting their details and messaging them, and when you give them a way to unsubscribe.

In Viber the link usually opens in the app’s internal browser, where the customer isn’t signed in to Google. They are asked for a password and usually give up. With SMS it opens in their Chrome or Safari, where they are already signed in.

Yes. Cart, order or payment links inside Viber open without saved passwords. Customers get annoyed or suspect a scam. With SMS they open in the browser with their saved details.